With the progress of people's work efficiency, people for the quiet and functional requirements of office furniture is more and more high, office furniture products as a work must also be faced with. Nothing more than, in the process of development of the industry, a variety of topics continue to arise, for the need to buydeskAnd other office furniture products consumers, in the period of increasing disputes, but also to avoid the hidden consumption.
Custom error triggered disputes
In recent years, because of the disputes caused by the custom of office furniture products increased year by year, such disputes are mostly due to differences in goods errors, product quality defects, businesses suspected of fraud, after-sales service is not in place, etc.. Some merchants publicity through the media or in the exhibition hall, store display samples and actual delivery to consumers of products is not entirely consistent, especially some custom products often thrown ordered styles, models, materials and samples, and consumer psychological expectations have a certain gap, which triggered the dispute in a lot of.
After sale “ compulsory consumption ” severe
Sector business through false propaganda, yijiachongzhen, shoddy, near the famous brand marketing means to deceive consumers to induce consumers to make make the wrong choice. Businesses are usually very understanding of the product, and consumers often lack the purchasing experience or do not understand the products, if malicious merchants to provide false information to enable consumers to make the wrong choice, constitute the legal meaning of & ldquo; Fraud & rdquo;. In addition, some businesses ignore the after-sale protection of consumers, resulting in product in the installation, replacement and maintenance of the process of constant controversy. There are businesses in the provision of after-sales service in various ways to ask consumers to pay extra charges, “ compulsory consumption ” the phenomenon is more severe.
Online sales lead to disputes
Many consumers through the network platform to buy the filing cabinet and other office furniture products, the Department of network businesses through the emphasis on publicity, landscaping pictures, brush single rush reputation, etc., to mislead consumers. In addition, online shopping will involve the logistics and transport links, some of the goods in the logistics aspects of the loss, damage to the problem will lead to consumer disputes. It is reported that the newly revised "consumer protection law" specially added delineation in favor of consumers, consumers agreed within 7 days after receiving no reason to return, ordering products, perishable products, with the exception of consumers in online shopping file cabinet products can exercise this right.
Quality of the United States office furniture warm tips: to avoid “ hidden consumption ”
Remind the industry, consumers in the purchase of file cabinets and other office furniture products, and businesses in advance to confirm the consumption good with project, content, amount, avoid some of the & ldquo; recessive consumption & rdquo; or & ldquo; compulsory consumption & rdquo; project. When buying, read carefully the businesses to provide contract and to be clear, prevent inconsistent material appearing in the performance of the contract, goods differences the wrong kind, shoddy problems & ldquo; unsupported & rdquo; the unfair terms should require businesses to give an explanation and modify. Pay attention to the custody of the transaction in the process of the formation of contract, price list, production orders, delivery notes and other important documents, in found quality problems and the business will not recognized to solve the case, through photographs, videos and the evidence to be fixed, when necessary can also through apply for preservation of the evidence or entrust agency detection, identification of the preservation of evidence. If you have other losses in this process, you should also pay attention to the retention of the corresponding documents. If it is online shopping, to confirm the qualification of network vendors, company registration, specific communication address, etc., if necessary, contact the local trade and Industry Bureau, the Consumer Association, and other parts of the query.