Upcoming courses and training events from TFO

The Furniture Ombudsman offers a range of training courses covering customer service and consumer law. ekonglong office modular table

Principles of Consumer Law and Understanding Bed and Mattress Complaints Course - September 10th 2013

This one day course is designed to provide delegates with a comprehensive understanding of consumer legislation and the issues surrounding bed and mattress complaints. The course draws upon the experience of The Furniture Ombudsman, which handles hundreds of complaints and disputes a year on beds and mattresses.

Pricing and Advertising Compliance - September 17th 2013

Riaz Ahmed, Sweet Dreams’ founder and MD, says: “We’re absolutely delighted to have been shortlisted and carried off an award. We’ve made considerable investment in our operation here in Burnley, both over the last quarter-century and in the last 18 months. Recently we’ve spent £620,000 on new plant and machinery, including £370,000 on new spring machinery, and of course the £2m investment in the 56,000 sqft new build, which is now complete – we hope to welcome our first visitors later this year.”