office furniture sales industry is preferred just to work a lot of friends, but insisted to the last sale but few players, how to improve sales skills and techniques to become salespeople and managers a common topic, here we prepared some office furniture sales skills, the desire to help everyone.
elements involved in sales of office furniture There are many, such as pre-sale, sale and use of users, managers, and so on, for example, when the purchase of office furniture companies, CEOs are most concerned about is the cost of furniture, durability, reliability and can provide convenient repair services. But for the staff, the comfort of use, beautiful display of nature, it may be their first consideration of the issue. Thus, sales of office furniture is often a lasting and hard process that requires office furniture salespeople have enough patience and perseverance, but also will use a variety of sales techniques. Together we look at office furniture sales process communication skills.
office furniture sales skills sales staff to
according to the characteristics of the mall furniture, skilled use of various techniques. We are familiar with customer buying motives, the ability to grasp the opportunity to show and introduce products and convince customers to close, creating turnover opportunities with clients and even become friends, to promote the formation of potential customers. Use and sales staff to sell the means to grasp the skills, is key to improving the turnover rate, the company establish a good image. Sales techniques include the following aspects:
1, is expected to trigger interest
Description mall merchandise buyers can thinkpadx200IBM notebook Sand mill Advantech IPC inkjet printer Beijing office furniture to meet their needs and the extent to satisfy so arouse note. The main method raises interest; the mall goods regularly to make some adjustments and continue to add new items, so that each customer has a freshness into the store; create a new, tasteful small environment to attract customers; when compared to in-store customers for a long time, choose one of them as a key target, and their questions patiently, carefully explain to initiate other interest-store customers.
2, to obtain the trust
corporate trust products and may further result in buyers make purchasing decisions and sales staff have limited trust of customers, from the following aspects:
truthfully provide customers need to know related products know how. When talking about the problem, try to stand other people's point of view to consider ourselves very convincing. Respect for customers, grasp the consumer psychology, the use of professional knowledge and good service so that customers get the psychological satisfaction as a consumer in the shortest period of time. In communication with the customer, the effective use of body language (such as eye contact, facial expressions, etc.) to pass your sincerity. Introducing merchandise in order to attack other similar products in a manner to obtain the trust of our customers goods, the result would be counterproductive, and even disgusted customer emotions.
customer interest.
gain trust and confidence of the company's products can lead to further buyers make purchasing decisions and sales staff have limited trust of customers, from the following aspects:
truthfully provide customers need to know the relevant product knowledge. When talking about the problem, try to stand other people's point of view to consider ourselves very convincing. Respect for customers, grasp the consumer psychology, the use of professional knowledge and good service so that customers get the psychological satisfaction as a consumer in the shortest period of time. In communication with the customer, the effective use of body language (such as eye contact, facial expressions, etc.) to pass your sincerity. Introducing merchandise in order to attack other similar products in a manner to obtain the trust of our customers goods, the result would be counterproductive, and even disgusted customer emotions.
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