Pricing and Advertising Compliance

 - September 17th 2013

This course is designed to cover the legal and regulatory framework, including key legislation that must be considered in relation to pricing, self regulation including CAP and BCAP codes, and the role of regulatory bodies within the consumer landscape. ekonglong office dividers

Principles of Consumer Law & Understanding Upholstery Complaints - October 17th 2013

This course is designed to equip delegates with all the information necessary to ensure that they are confident in their understanding of consumer legislation, and to aid them in their understanding of the issues surrounding upholstery complaints. The course draws from the experience of The Furniture Ombudsman in handling thousands of upholstery complaints and disputes.

Riaz Ahmed, Sweet Dreams’ founder and MD, says: “We’re absolutely delighted to have been shortlisted and carried off an award. We’ve made considerable investment in our operation here in Burnley, both over the last quarter-century and in the last 18 months. Recently we’ve spent £620,000 on new plant and machinery, including £370,000 on new spring machinery, and of course the £2m investment in the 56,000 sqft new build, which is now complete – we hope to welcome our first visitors later this year.”